Quality Policy Statement

Nunhead Roofing (the ‘Organisation’) aims to provide defect free goods and services to its customers on time and within budget.

The Organisation is a member of the National Federation of Roofing Contractors (NFRC) and the NFRC Competent Person Scheme, the only such programme in the roofing industry. This means we strictly adhere to the relevant quality and safety standards, as well as legal obligations.

The Organisation is also a member of TrustMark, meaning we are vetted as part of the UK Government’s Endorsed Quality Scheme. This means we have demonstrated that we fulfil our obligations under trade and safety laws, and meet the required industry standards.

The Organisation’s management is committed to:

1. Producing excellent workmanship to the highest standard to ensure client satisfaction
2. Delivering jobs on schedule and in budget
3. Transparency throughout the whole process - from the quote to completion of the project
4. Complying with safety regulations and relevant standards
5. Ensuring all aspects of the job are completed with excellence, not cutting any corners
6. Communicating honestly with the client
7. Inspecting the work before leaving the site to ensure everything is complete
8. Using quality materials to ensure durability, and inspecting those materials before starting work
9. Ensuring everyone who works on the job has the necessary skills and training
10. Providing clear advice on maintaining the roof to ensure it lasts
11. Continually monitoring and improving our quality controls
12. Keeping up to date with industry certifications and standards

Mark Bradford

Owner & Director

Nunhead Roofing